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The rules that apply when you use this platform.
Effective Date: June 16, 2026
Last Updated: June 16, 2026
These Terms of Use (“Terms”) govern your access to and use of Minds Pulse (the “App”), a product of the MINDSMLM platform operated by BRAVON S.à R.L., a company registered in Luxembourg with its registered office at 9, Rue Basse, L-4963 Clémency, Luxembourg (“we”, “us”, “our”).
By downloading, installing, or using the App, you agree to be bound by these Terms.
•You must be at least 16 years old to create an account.
•You are responsible for maintaining the confidentiality of your account credentials.
•You agree to provide accurate and complete information during registration.
•One person may hold only one account per App.
•Minds Pulse is an AI-powered sales coaching application for individual sales professionals.
•The App includes AI-assisted features, data analytics, gamified missions, and an in-app credit system.
•Features may vary based on your subscription status and credit balance.
•Minds Pulse uses “Pulsys” as its in-app currency (1 Pulsy = €0.50 value).
•Credits are non-transferable between apps or between users.
•Credits have no cash value and cannot be exchanged for real currency.
•New users receive a welcome bonus of 10 credits.
•Credits can be earned through completing missions and daily streaks.
•Earning rates depend on subscription status (free vs. Pass).
•Credit packs can be purchased through the Apple App Store or Google Play.
•All purchases are final and non-refundable except as required by applicable law.
•Prices are in Euros (€) and may vary by region.
Credits are consumed when using premium features:
•AI coaching / strategic messages: 3 credits per message
•Data synchronization: 2 credits per sync
•Report generation: 2 credits per report
•Connector sync: 2 credits per connector
•Pulse Pass (€14.99/month) is an auto-renewable subscription.
•Pass benefits include: monthly credit allocation, free daily AI messages, unlimited reports, and priority support.
•Unused monthly credits do not roll over to the next month.
For purchases made through the Apple App Store:
•Payment is charged to your Apple ID account at confirmation of purchase.
•The subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
•Your account is charged for renewal within 24 hours prior to the end of the current period, at the price of the selected plan.
•You can manage or cancel your subscription in your App Store account settings after purchase.
•Any unused portion of a free trial period, if offered, is forfeited when you purchase a subscription.
For purchases made through Google Play, the price and billing period are shown before purchase; the subscription automatically renews and can be cancelled at any time in your Google Play subscription settings.
The subscription title, length, and price are shown in the App at the point of purchase, together with functional links to these Terms of Use (EULA) and to our Privacy Policy.
•You retain ownership of all data you import into the App.
•You grant us a limited license to process your data solely for the purpose of providing the App’s features, including transmission to our third-party AI provider as described in Section 6 and in the Privacy Policy.
•You are responsible for ensuring you have the right to import any data into the App, including any personal data about other individuals, and for informing those individuals as required by law.
•You agree not to import data that violates any third-party rights or applicable laws.
The App’s AI features are powered by a third-party provider, Anthropic, PBC (Claude API). Data you import or submit may be sent to this provider for analysis, after minimisation/pseudonymisation of personal identifiers. Your data is not used to train AI models. The App asks for your acknowledgement before sending your data for AI processing. See the Privacy Policy for full details.
•AI-generated content (coaching recommendations, analytics insights, reports) is provided for informational purposes only.
•AI outputs should not be considered professional business, financial, or legal advice.
•We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
•You are solely responsible for any business decisions made based on AI recommendations.
You agree NOT to:
•Use the App for any unlawful purpose
•Attempt to reverse engineer, decompile, or extract source code from the App
•Use automated tools or bots to interact with the App
•Share your account credentials with third parties
•Upload malicious content, viruses, or harmful data
•Interfere with the proper functioning of the App
•Scrape or harvest data from the App
•Misrepresent your identity or affiliation
•The App, including its design, code, features, and branding, is owned by BRAVON S.à R.L..
•“MINDSMLM”, “Minds”, “Pulse”, “Radar”, “Pulsys”, “Signals”, “NHI”, and associated logos are trademarks of BRAVON S.à R.L..
•You may not use our trademarks without prior written consent.
•The App is provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law.
•We are not liable for any indirect, incidental, special, or consequential damages.
•Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
•We are not responsible for data loss resulting from CRM disconnections, import errors, or service interruptions.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including mandatory rights of consumers in the EU.
•You may delete your account at any time in the App (Settings → Account → Delete Account).
•We may suspend or terminate your account for violation of these Terms.
•Upon termination, your data will be deleted within 30 days, except as required by law.
•Unused credits are forfeited upon account deletion.
•We reserve the right to modify these Terms at any time.
•Material changes will be notified through the App or via email.
•Continued use after modifications take effect constitutes acceptance.
•These Terms are governed by the laws of Luxembourg.
•Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg, without prejudice to mandatory consumer-protection rights.
For EU consumers: you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
BRAVON S.à R.L.
9, Rue Basse, L-4963 Clémency, Luxembourg
Product: mindsmlm.com · Company: bravon.io
Email: info@mindsmlm.com · Support: support@mindsmlm.com
These Terms are published at portal-pulse.mindsmlm.com/terms-and-conditions.